Work Futures Daily - The Curiosity Gap

Eliza Blanchard on Curiosity | Kara Swisher on Apple | Time for Antitrust Enforcement? | Google Drive Spam | Millennial Burnout

Beacon NY - 2019-01-05 — A bit behind on this and other things, thanks to the emergency transition back to Substack from Revue. Maybe I should not be surprised that Revue responded to my request to double the newsletter limit to two post per day by offering to double my monthly fee.

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The Curiosity Gap | Eliza Blanchard points a finger at executives who reject creative thinking.

Does your organization value curiosity? Your answer to that question may depend on whether you’re an executive or an individual contributor. A new SurveyMonkey study asked more than 23,000 people, including 16,000 employees and 1,500 C-suite leaders, whether their organizations value and reward curiosity. This research uncovered a dramatic gap in how these two groups perceive curiosity, with 83 percent of executives saying that curiosity is encouraged within their organizations but only 52 percent of individual contributors agreeing. These two groups also have different perspectives on whether curiosity leads to financial reward, with 49 percent of executives agreeing that curiosity leads to salary growth compared with only 16 percent of individual contributors.

Who do you think is closer to the truth?

Blanchard lays out a lot of research on curiosity by Francesca Gino, who I mentioned the other day.

John Hagel comments:

Curiosity fundamentally conflicts with the scalable efficiency model that dominates virtually all of our institutions - we anticipate a big shift from scalable efficiency to scalable learning driven by a changing economic environment

Is This the End of the Age of Apple? | Kara Swisher wonders what the next wave of innovation will be driven by, if the Apple iPhone era is at an end. My answer is spelled out in The End of Heads Down, The Rise Of Heads Up, a new Work Walk piece at Work Futures Daily [sponsors only]:

My bet? A move away from screens, keyboards, and the conventions of look-at-me computing, to voice, AR, goggles, and the conventions of look-through-me computing, which some have called calm or ubiquitous computing. But for the sake of easy, alliterative sound-bitey-ness, I am calling this the end of heads down and the rise of heads up.

When we use PCs and mobile devices, we are working and playing heads down, looking at the hard real estate of screens. But when we will soon be traipsing around wearing hands-free, heads-up googles, communicating principally by voice, we will be free of that hard real estate of windows, icons, menus, and pointers (WIMP). A new era of UX will quickly emerge, one that will not be a representation of a desktop with folders filled with files. If there was ever a metaphor that has been exhausted, this is it.

We see parts of this already in the explosion of voice-centric devices, like Amazon’s Echo [Swisher never mentioned Echo in her piece, which is odd]. And yesterday, Vusix Blade googles became a signpost on the way to everyday heads-up devices.

How Big Tech is breaking antitrust laws | Sally Hubbard argues that the internet giants are breaking the Sherman Act of 1890, the most important antitrust law:

The tech giants have “platform privilege” — the incentive and ability to prioritize their own goods and services over those of competitors that depend on their platforms. By doing so, they contend they are improving their products and benefiting customers. An entrepreneur can create a superior product or service and still get crushed because Big Tech is controlling the game and playing it, too.

This distorted playing field strikes at the heart of the American Dream. And it deprives consumers of the choice, innovation and quality that comes from competition on the merits.

[Updated] Google Drive Has a Serious Spam Problem, But Google Says a Fix is Coming | Apparently, spammers can add files to Google Drive users’ accounts, and they are working on a fix. Right now, there’s no way to block this, and there is no way to remove your own access to a shared, view-only folder. Ugh.

[Personally, I am still hoping for a fix to the ‘edit with desktop apps’ feature that was pulled without explanation.]

How Millennials Became The Burnout Generation | Anne Helen Petersen examines the seemingly easy-to-do tasks on her todo list that she never could make herself do, and finally admits she’s burned out:

Why am I burned out? Because I’ve internalized the idea that I should be working all the time.

A good read for a rainy Saturday.

Quote of the Day

My apologies to great questions for small answers.

| Wislawa Szymborska, Under One Small Star

crossposted from